Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, no refund will be entertained. Bio Ecotech (M) Sdn Bhd and its associated companies shall not be responsible for any shipment lost during the return transit. Once returned goods/products being checked and verified, refund shall be effected within seven (7) working days.  

Please return your purchase/produc to the following address:


C-3-4 Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong

47160 Puchong, Selangor Darul Ehsan, Malaysia

Please contact us at or or +603-5891 1516 if you have any questions or doubts.