Privacy Policy

Collected Information collects client information to enhance your shopping experience.  This information collected is needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this website, how we use that information, and the safeguards we have in place for that information. 

Personal Information

Bioniva may ask you to provide personal information when you establish or update an account, sign up for econiva2U E-mail, enter a contest, participate in a survey, shop online (including the purchase of a gift card), check the status of an order, request a catalogue/brochure, internal usage with legal requirements, updates on promotions, latest news and events, purchase and send an e-gift card and/or create or send a wish list or gift reminder.

Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, credit card information and messages or reminders you create.


Using Personal Information We Collected Online

Bioniva uses the personal information we collect from you to deliver products that you have ordered, to fulfil requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or Website.


We will use the information you provide when you visit us to sign up for Bioniva/econiva2U E-mail to send you updates about Bioniva/econiva2U's products, promotions and events.  In addition, we will use your name and mailing address provided during such sign-up, in all the ways described in this privacy policy and we will use your e-mail address as described in this privacy policy for e-mail addresses collected.


Information We Share With Third Parties

We use third parties to help us to provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys maintaining our database, administering e-mails, and administering drawings, or contests.  Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.

If, after making a purchase at Bioniva/, you may choose to participate in a survey conducted at a third-party provider's website, any personal information that you provide during the survey at the third party provider's website will be subject to that third party provider's privacy policy.


econiva2U E-Mail

econiva2U E-mail allows you to receive exclusive information about special hot deals, media events, new products, and much more. If you're not already registered, simply complete our sign up form to receive these special messages.  If at any time you would like to stop future delivery of econiva2U E-mail, please follow the removal instructions located at the bottom of each message.


Updating Your Personal Information

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.


Links To Other Websites And Services

For your convenience, our Website may contain links to other sites.  Links that appear on should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Websites.  Bioniva/econiva2U is not responsible for the privacy practices or the content of such Websites.  We encourage you to review the separate privacy policies of each site you visit.



Your personal information such as credit cards details, bank account number is well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers' information safe at all time.

Changes to our Privacy Policy

Bioniva Wellness International Sdn Bhd have the rights to make any changes/updates Privacy Policy contents without giving prior notice to the customers.  Do keep track of any changes by visiting the Privacy Policy page on our website.


Our company website takes appropriate security applications and measures to prevent any leakage of customers' personal identification details from third parties, illegal disclosure and hackers. However, please bear in mind that any information transmitted through the Internet is NOT 100% guaranteed safe and secure.